Privacy Policy

Last updated: 2026-05-04

What we collect

PulseBoard collects only what we need to provide the service: your name, email, Google OAuth subject ID, the organisation you belong to, and the daily updates and tickets you create.

What we don't collect

We don't track you across the web. We don't sell data. We don't train LLMs on your data — even when you bring your own LLM key.

Data residency

Default region is us-east-1. EU customers can request EU residency (eu-west-1) at no additional cost. Enterprise customers can pin to ap-south-1 or self-host.

Sub-processors

• AWS — primary infrastructure (compute, storage, KMS)
• Anthropic — Claude API for AI features (when chosen)
• OpenAI — GPT API for AI features (when chosen)
• Postmark — transactional email delivery
• Stripe — billing

Your rights

Export your data anytime via Settings → Data. Delete your account and all associated data with a 30-day grace period. Email privacy@pulseboard.io for any request.

Contact

Data Protection Officer: dpo@pulseboard.io